Terms of Service

Edited 10/25/2026

This website is operated by Northwest Roadbooks.

These Terms of Service ("Terms") govern your access to and use of nwroadbooks.com and the related services, content, bookings, inquiries, tours, trainings, lodging, rentals, and other offerings provided by Northwest Roadbooks ("NWRB", "we", "us", or "our") (collectively, the "Services").

By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, do not use the Services.

Please note. You can review the most current version of our Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service at any time. It is your responsibility to check this page periodically for changes. Your continued use of this website following the posting of any changes constitutes acceptance of those changes.

GENERAL CONDITIONS

When purchasing a product or service from this website, you confirm you are of an age in your country, state or province where online purchasing is allowed, and/or you have given your consent to allow any of your minor dependents to use this site.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store.

You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates should those change, so that we can complete your transactions and contact you as needed.

You understand that your Personal Information (not including credit card information), may be transferred unencrypted and involve transmission over various networks to fulfill your order. Credit card information is always encrypted during transfer over any network.

Your submission of personal information through the store is governed by our Privacy Policy, which can be viewed in that section.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the material provided on this website, without express written permission by us.

You agree not to use our products for any illegal or unauthorized purpose.

You expressly agree that your use of this website and the products and services available is wholly at your own risk.

USE OF THIS WEBSITE AND THE INFORMATION CONTAINED HEREIN

While we have taken all reasonable steps to ensure accuracy, the material on this website is provided for general information only and should not be relied upon or used as the sole basis for making decisions without considering other sources of information. Any reliance on the material and information provided on this site is at your own risk.

We have made every effort to display as accurately as possible the images, colors and current specification of our products available in our store. However, be aware product specifications are subject to change without notice.

We also reserve the right to modify the product descriptions and other information provided on this site at any time, while being under no obligation to update any information on our site except when required to by law.

We are not responsible if information made available on this site is not accurate, complete or current.

Certain information regarding products available on our website may include links to additional material from third-parties, and/or content hosted on third-party websites (such as YouTube). We are not responsible for examining or evaluating the content or accuracy of this third-party content, and are not liable nor have any responsibility for the content and/or additional products and services provided by third-parties or their websites.

BOOKINGS, TOURS, TRAINING, EVENTS, LODGING, RENTALS AND INQUIRIES

Information regarding tours, trainings, lodging, rentals, events, pricing, itineraries, schedules, and availability is provided for informational purposes and may change without notice.

Submitting an inquiry, reservation request, application, or contact form does not create a confirmed booking.

Bookings and participation are subject to separate booking terms, cancellation policies, deposit requirements, rental agreements, lodging agreements, participation agreements, assumption of risk agreements, liability waivers and/or other activity-specific terms

If any activity-specific agreement conflicts with these Terms, the activity-specific agreement shall control.

Northwest Roadbooks reserves the right to modify or substitute routes, itineraries, accommodations, guides, instructors, equipment, schedules, locations and/or activities when reasonably necessary for safety, operations, weather conditions, road or trail closures, staffing, mechanical issues, force majeure events, or similar circumstances.

Northwest Roadbooks further reserves the right to refuse participation, remove a participant, cancel a booking, or terminate participation when reasonably necessary for safety, operational, behavioral, legal, or risk-management purposes.

CANCELLATION POLICY

Unless otherwise specified below, all funds paid towards participation in a tour or event are nonrefundable. If you would like to protect your deposit and balance as well as other travel plans please consider trip interruption and travel insurance through your credit card or a third party. Northwest Roadbooks is not responsible for a participant’s inability to attend a tour or event due to any circumstance whether it be health, family, or environmental.

Cancelations by Northwest Roadbooks ahead of departure due to a lack of participation, all deposits and balance payments are 100% transferable and refundable.

Cancellations initiated by the participant received in writing to info@nwroadbooks.com with more than 60 days’ notice before the tour start date will receive all funds paid as a credit to be used towards future tours or services with Northwest Roadbooks. This credit expires twelve months after the date on which the credit is issued and becomes nontransferable once applied.

Cancellations initiated by the participant received in writing to info@nwroadbooks.com with 60 or less days’ notice before the tour start date will invoke the forfeiture of all funds paid as a cancellation fee.

Northwest Roadbooks reserves the right to cancel a participant’s participation in a tour or event if the participant is disruptive or putting themselves or others in harm’s way. No refund or credit will be issued.

FORCE MAJEURE

Northwest Roadbooks shall not be liable for delays, cancellations, modifications, interruptions, or inability to perform resulting from events beyond our reasonable control, including severe weather, wildfire, flood, earthquake, pandemic or epidemic, government action, labor disputes, civil unrest, war, terrorism, utility failures, transportation disruptions, road closures, trail closures, supplier failures, equipment shortages, Acts of God or other circumstances beyond our reasonable control.

ASSUMPTION OF RISK AND ACTIVITY SAFETY

Motorcycle riding, motorcycle training, guided tours, rentals, lodging-related activities, and outdoor recreation involve inherent risks, including property damage, serious bodily injury, permanent disability and/or death.

These risks cannot be completely eliminated regardless of the level of care exercised.

Any content provided through the Services, including articles, maps, route descriptions, GPS tracks, roadbooks, documents, videos, instructional materials, recommendations, or educational resources, is provided for general informational purposes only.

Conditions may change rapidly and information may become inaccurate, incomplete, outdated, or unsafe.

You are solely responsible for evaluating your own abilities, verifying conditions, maintaining appropriate equipment, following applicable laws, and making safe decisions.

Participation in activities requires separate signed agreements, including assumption of risk and liability release agreements.

Nothing in these Terms replaces, modifies, or waives those agreements.

Intellectual Property

The Services and all content included within them, including Text, Graphics, Logos, Images, Videos, Designs, Trademarks, Trade names, Service marks are owned by Northwest Roadbooks or its licensors and are protected by intellectual property laws.

You may not reproduce, distribute, modify, create derivative works from, publicly display, or otherwise exploit any content without prior written permission.

User Submissions, Reviews, and Comments

If you submit reviews, comments, testimonials, photographs, videos, social media content, or other materials through the Services, you grant Northwest Roadbooks a perpetual, irrevocable, worldwide, royalty-free, transferable license to use, reproduce, display, publish, modify, adapt, distribute such content in connection with our business, Services, advertising, marketing, and promotional activities.

You further grant Northwest Roadbooks the right to use your name, image, voice, likeness, social media username, general biographical information in connection with submitted content unless otherwise prohibited by law or separate agreement.

You represent that you own or control the necessary rights to the content, the content does not infringe third-party rights and the content is lawful and accurate.

We reserve the right to remove content at our discretion.

MODIFICATIONS TO PRODUCTS, PRICES, AND AVAILABILITY

Prices for our products are subject to change without notice.

We reserve the right to discontinue any product at any time.

Product specifications and/or availability can be subject to change at any time, and we shall not be liable to you or to any third-party for any specification or price change, suspension or discontinuance of a product or service.

From time-to-time certain products may be available exclusively as a limited edition, sale or end-of-line/discontinued item. These products or services may not benefit from the same Return or Exchange policies according to our Refund Policy.

EXCLUSION OR THE SUSPENSION OF SERVICE

We reserve the right to refuse any order you place with us.

We reserve the right to limit the quantities of any products or services that we offer. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address.

If we need to make a change to or cancel an order, we will attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made.

We reserve the right to limit or prohibit personal orders that in our judgment appear to be placed by dealers, resellers or distributors - in such instances we have a separate business channel for trade purchases, please contact us directly at: info@nwroadbooks.com

LIMITATION OF LIABILITY

In no case shall Northwest Roadbooks , its owners, members, managers, officers, employees, guides, instructors, contractors, agents, affiliates, and representatives be held liable for any injury, loss, claim, or any direct or indirect consequential damages of any kind including indirect damages, incidental damages, consequential damages, special damages, exemplary damages, punitive damages, lost profits, lost revenue, lost data, lost goodwill arising from or related to the service.

Northwest Roadbooks shall not be liable for losses arising from third-party vendors, lodging providers, equipment manufacturers, payment processors, technology providers, transportation providers, internet outages, force majeure events.

These Terms of Service in respect to our products and services represent an agreement and understanding between you and us and governs your use of the service. Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

To the fullest extent permitted by law, Northwest Roadbook’s total liability arising from or relating to the Services shall not exceed One Hundred U.S. Dollars (USD $100).

These Terms of Service are governed by and construed in accordance with the laws of United States of America.

INDEMNIFICATION

You agree to defend, indemnify, and hold harmless Northwest Roadbooks and its owners, members, managers, officers, employees, guides, instructors, contractors, affiliates, representatives and agents from claims, damages, losses, liabilities, costs, and expenses, including reasonable attorneys' fees, arising from your use of the Services, your submitted content, your violation of these Terms or your violation of applicable law.

GOVERNING LAW

These Terms shall be governed by the laws of the State of Washington without regard to conflict-of-law principles.

Subject to the arbitration provisions below, exclusive venue for court proceedings shall be located in the state or federal courts having jurisdiction over Snohomish County, WA.

You consent to personal jurisdiction in those courts.

DISPUTE RESOLUTION, ARBITRATION, CLASS ACTION WAIVER

Before initiating arbitration, either party shall provide written notice of the dispute and allow thirty (30) days for informal resolution.

If a dispute cannot be resolved informally, it shall be resolved through binding individual arbitration.

Either party may bring an individual claim in small claims court if eligible.

The arbitration shall be administered by a recognized arbitration provider under applicable consumer arbitration rules.

To the fullest extent permitted by law:

Claims may only be brought individually;

Class actions are waived;

Collective actions are waived;

Representative actions are waived.

The arbitrator may not consolidate claims or preside over class proceedings.

If any portion of the class action waiver is found unenforceable, the affected claim shall proceed in court rather than arbitration.

Nothing in this section modifies any dispute-resolution provisions contained in separate signed activity-specific agreements.

TERMINATION

We may suspend, restrict, or terminate access to the Services at any time, with or without notice, for any reason.

Sections that by their nature should survive termination shall remain in effect.

SEVERABILITY AND ENTIRE AGREEMENT

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions shall remain in effect.

These Terms, together with Privacy Policy, booking agreements, rental agreements, lodging agreements, participation agreements, liability waivers and/or other activity-specific agreements constitute the entire agreement regarding the Services.

TRADEMARK NOTICE

Northwest Roadbooks and the Northwest Roadbooks logo are trademarks or registered trademarks of Northwest Roadbooks in the United States of America and/or other countries.

USE RESTRICTIONS

Unauthorized use, copying, reproduction, modification, republishing, uploading, downloading, posting, transmitting, distributing, or duplicating or any other misuse of any part of this website is strictly prohibited.

CONTACT INFORMATION

Any questions about these Terms of Service should be sent to us at: info@nwroadbooks.com